How Improved Patient Satisfaction Saves You Time And Money | Episode #074
One of the most difficult questions that clinic managers ask me is if I have any tips to help them work with members of their team who know their job …
Understanding Mandatory Privacy Breach Notification – Data Privacy Day | Episode #073
Healthcare providers, owners, and privacy officers hear about big privacy breaches on the news and they hope it won’t happen to them. It keeps them up at night…because they know …
Fax Received in Error – Is this a Notifiable Privacy Breach? | Episode #067
Subscribe: itunes | Email | Stitcher | RadioPlayer Has this ever happened to you? You are a clinic manager in a healthcare practice. One day, you receive a phone from a healthcare …
FAQ: When Physicians are Snooping in Patient Records | Episode #069
Snooping is a privacy breach! When an authorized person accesses patient records for an unauthorized purpose, this is often considered snooping. If you work in healthcare, it is your job …
How to Prepare Patient Records for a Court Order | Episode #066
Subscribe: itunes | Email | | Stitcher | RadioPlayer You are working at the reception desk of a healthcare practice. Suddenly, there is a police officer or court officer giving you a court order …
How to Plan a PIA | Episode #063
A Privacy Impact Assessment is Easy – When You Start With a Good Plan! Do you need a PIA? or a PIA amendment? If you are a healthcare provider or …
Discover How To Create Positive Workplace Mental Health | Episode #049
Are you doing everything you can to ensure a positive mental health environment for your staff? Would you like to create an environment that promotes positive mental health and mental well-being in …
Are You Prepared for Panel Management? | Episode #048
Do you have patients in your EMR that you never see? Are your patients frustrated having to wait for annual physical exams? Are your patients constantly calling at the last …