Healthcare providers and clinic managers have three common myths about EMR user monitoring auditing.
Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything
Myth #2 – I don’t have to audit my users – I know them
Myth #3 – I won’t have to worry about this until I have a breach
Rob Pruter, the User Monitoring Expert at SPHER is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
He’s going to share with us how to protect your practice and your patients when you use Artificial Intelligence (AI) technology that can recognize unusual activities and generate a warning message.
Finally, an easy way to perform user monitoring and quickly recognize risks from external bad actors and employee snooping incidents!
Meet Rob Pruter
Rob is the Chief Revenue Officer at SPHER, Inc.
He is responsible for all global sales, marketing, and partner revenue at SPHER, Inc.
For the past 20 years, he has successfully built marketing programs and partner alliances in the healthcare IT space with larger companies and innovative start-ups.
He has a passion for protecting patient privacy and cybersecurity for the healthcare industry.
And he is my new best friend with a passion to improve audit log monitoring!
To find more from Rob, download the brochure from SPHER! https://informationmanagers.ca/likes-spher
Show Notes
Publish September 7, 2020
00:59 Introduction Jean L. Eaton
01:45 Welcome Rob Pruter
02:40 Pink Elephant in the room
What do clinic managers and health care providers need to know about monitoring audit logs?
02:57 Rob Pruter’s #1 Tip
Nobody goes to the doctor to get their identity stolen.
05:16 What is an audit log?
06:37 Everyone needs a unique user ID
08:48 Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything
11:53 Myth #2 – – I don’t have to audit my users – I know them
15:05 Myth #3 – I won’t have to worry about this until I have a breach
19:45 How To Use AI Audit Log Reports
21:00 Identify security risks right away avoids remediation costs, time spent, and enforces a culture that snooping is not permitted.
23:44 Multiple locations and remote working often also means less supervision. AI auditing tools can help you be proactive.
25:46 Who is AI Audit Monitoring For?
27:14 When is a clinic ready to start AI Audit Monitoring?
28:10 Find Out More From SPHER
InformationManagers.ca/Likes-SPHER
Practice Management Success
Are you feeling frustrated with the same problem over and over again in your clinic?
Or solving one problem just to find another problem popping up?
Don’t know where to go for help?
Many new and seasoned clinic managers find that they need help from time to time with questions like the ones that we discussed in this podcast episode.
Do This Now
Members of Practice Management Success can access the video of this episode and the resources here in the membership.
If you are not a member of Practice Management Success, yet—what are you waiting for?
Click here and register now!
With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice and your career!
Key Word Search Tool
Did you hear something on today’s podcast that you would like to go back and listen to again?
Or, maybe you heard something on one of our previous podcasts that you want to listen to again, but you can’t remember which one and you would like to find it quickly and easily.
Well, that’s easy to do now!
If you heard something on this podcast that you want to re-visit, go to PracticeManagementNuggets.Live/search and enter the keyword in the magic box.
You will automatically be brought to the podcast at the exact spot where we talked about it.
Rate and Review the Podcast
I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!
Reviews for the podcast on whatever platform that you use is greatly appreciated!
When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review.
Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.