If you have an appointment schedule with a lot of openings, you might need a dental recall program.
If you don’t have many recall appointments in your schedule, you might need a dental recall program.
If you want to add additional or your first dental hygienist, you might need a dental recall program.
If you have patients that haven’t seen you for a long time, you might need a dental recall program.
Today, Joanne Williams of U R DU Appointments is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
Joanne will share how a patient recall program will help a dental practice and increase your revenues by implementing a consistent patient recall program.
Meet Joanne Williams
Joanne Williams brings 20 years of experience managing a dental clinic in Calgary Alberta. Patient management within a digital environment is one of the strengths the U R DU appointment services. A good patient dental recall program is the heartbeat of the dental clinic.
From the moment she started her career in dentistry, Joanne Williams knew it would be an interesting and challenging one. With over 20 years of experience managing a dental clinic, she enjoys working and learning the management side of dentistry. After adapting to the introduction of technology to the industry and building systems for a new paperless environment, Joanne is ready to take on new challenges as a member of the U R DU team.
When not at work, Joanne retains her passion for communication and productivity. A passionate biker, gardener, and golfer, she is also a loving partner, mother, and grandmother. Outside of the office, there’s nothing she loves more than being out on the greens under a wide-open sky.
To find more, see U R DU Appointments
My Takeaways
Joanne shared your extensive experience in the dental industry including these nuggets.
- Don’t rely on digital automated dental recall system.
- Patient management platform not just recall automation.
- Expert tips on how to understand practice management software and statistics.
- Don’t make this common mistake when assigning staff to implement a patient recall program!
- A personal contact will maximize the patient recall success rates.
Show Notes
Publish October 27, 2020
00:59 Introduction Jean L. Eaton
01:59 Welcome Joanne Williams
04:19 Pink elephant
05:15 Joanne Williams’s #1 Tip
Be consistent with your patient recall program.
What Is A Patient Recall Appointment; dental recall definition
06:38 Why Are Dental Appointments Important to the Dental Practice?
07:42 Benefits Of A Patient Recall Program
08:20 Examples of Using Dental Patient Recall Program
09:22 Metrics to Monitor
14:45 How To Start A Practice Management Program
15:40 Who In a Dental Practice Is Responsible for a Patient Recall Program
20:14 Benefits of Using Remote Team Working With Your Practice
22:35 U R Du Services On-boarding
Practice Management Success
Are you feeling frustrated with the same problem over and over again in your clinic?
Or solving one problem just to find another problem popping up?
Don’t know where to go for help?
Many new and seasoned clinic managers find that they need help from time to time with questions like the ones that we discussed in this podcast episode.
Do This Now
Members of Practice Management Success can access the video of this episode and the resources here in the membership.
If you are not a member of Practice Management Success, yet—what are you waiting for?
With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice and your career!
New! Podcast Key Word Search Tool
Did you hear something on today’s podcast that you would like to go back and listen to again?
Or, maybe you heard something on one of our previous podcasts that you want to listen to again, but you can’t remember which one and you would like to find it quickly and easily.
Well, that’s easy to do now!
If you heard something on this podcast that you want to re-visit, simply mouse to the top right corner of the audio player and click on the magnifying glass. Enter the keyword in the magic box. Or, go to PracticeManagementNuggets.Live/search and enter the keyword in the magic box.
You will automatically be brought to the podcast at the exact spot where we talked about it.
Rate and Review the Podcast
I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!
Reviews for the podcast on whatever platform that you use is greatly appreciated!
When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review.
Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.
