Each healthcare practice has been impacted by the COVID-19 pandemic.
This is certainly a disruption to our business continuity and a risk to privacy and security of patient, employee, and business information.
Each custodian and healthcare provider must maintain a written record of safeguards that have been implemented during the pandemic, ensure that these are communicated to their affiliates, and monitor to ensure they are followed.
What can we learn about the pandemic incident response so far?
As we prepare to re-open our practices, what can we anticipate?
If we experience a second wave and have to lock down again, are you prepared?
In this podcast, Jean L. Eaton shares a strategy to help you with your pandemic incident response review so that you can respond to a similar incident with confidence.
Video Table of Contents
You can advance the video to the time entries. Recorded May 12, 2020
01:34 Introduction Jean Eaton
04:26 Step 4 Prevent the Breach From Happening Again
05:00 Incident Response Team – to assist you with your incident review
06:23 Decision Making / Communication
With the benefit of hindsight, what would you have done differently?
What did you record at that time?
Update and include those lists into your current procedures for your disaster plan
Is it clear in your organization who would make decisions about the open / closure of your practice.
What didn’t work so well?
What emails / communication did you send? Now, grab a copy of what was sent in the early days of your response, and see how you might improve the communication. Keep the improved communication plan and sample messages as part of your procedure ‘Play Book’ that you can use again when you have a similar incident.
12:00 Business Continuity / Disaster Plan
12:55 Computer Networking / Remote Access
14:52 Also see the Practice Management Success Tip Employee Privacy and Security Checklist
15:51 Audit of access from remote working during the pandemic
18:47 Re-open With Confidence
Practice Management Success membership Q&A May 19, 200
Not a member, yet? Join here Practice Management Success
And use this coupon code for 1 month complementary access HP76XLP4ND
New! Podcast Key Word Search Tool
Did you hear something on today’s podcast that you would like to go back and listen to again?
Or, maybe you heard something on one of our previous podcasts that you want to listen to again, but you can’t remember which one and you would like to find it quickly and easily.
Well, that’s easy to do now!
If you heard something on this podcast that you want to re-visit, go to https://PracticeManagementNuggets.Live/search and enter the keyword in the magic box.
You will automatically be brought to the podcast at the exact spot where we talked about it.
Rate and Review the Podcast
I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!
Reviews for the podcast on whatever platform that you use is greatly appreciated!
When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review.
Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd