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Each healthcare practice has been impacted by the COVID-19 pandemic.
This is certainly a disruption to our business continuity and a risk to privacy and security of patient, employee, and business information.
Each custodian and healthcare provider must maintain a written record of safeguards that have been implemented during the pandemic, ensure that these are communicated to their affiliates, and monitor to ensure they are followed.
What can we learn about the pandemic incident response so far?
As we prepare to re-open our practices, what can we anticipate?
If we experience a second wave and have to lock down again, are you prepared?
In this podcast, Jean L. Eaton shares a strategy to help you with your pandemic incident response review so that you can respond to a similar incident with confidence.
Video Table of Contents
You can advance the video to the time entries. Recorded May 12, 2020
01:34 Introduction Jean Eaton
04:26 Step 4 Prevent the Breach From Happening Again
05:00 Incident Response Team – to assist you with your incident review
06:23 Decision Making / Communication
With the benefit of hindsight, what would you have done differently?
What did you record at that time?
Update and include those lists into your current procedures for your disaster plan
Is it clear in your organization who would make decisions about the open / closure of your practice.
Communication
What worked?
What didn’t work so well?
What emails / communication did you send? Now, grab a copy of what was sent in the early days of your response, and see how you might improve the communication. Keep the improved communication plan and sample messages as part of your procedure ‘Play Book’ that you can use again when you have a similar incident.
12:00 Business Continuity / Disaster Plan
12:55 Computer Networking / Remote Access
Also see the Practice Management Success Tip Remote Worker Privacy and Security Checklist.
14:52 Also see the Practice Management Success Tip Employee Privacy and Security Checklist
15:51 Audit of access from remote working during the pandemic
18:47 Re-open With Confidence
Practice Management Success membership Q&A May 19, 200
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And use this coupon code for 1 month complementary access HP76XLP4ND
19:42 Discussion
20:46 Searchie
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I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!
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Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd