Improved Communication, Improved Business | Episode #081
Subscribe: itunes | Email | Stitcher | RadioPlayer | Would you like to increase your dental practice revenue immediately? Maybe you have a need to maximize efficiencies and create …
Do You Know Where Your Policies and Procedures Are? | Episode #079
Subscribe: itunes | Email | Stitcher | RadioPlayer | The way a healthcare provider collects, uses and discloses personal health information (PHI) is critical to an efficient healthcare practice. …
October is Cyber Security Awareness Month!| Episode #080
Subscribe: itunes | Email | Stitcher | RadioPlayer 1/3 of all healthcare employees who should receive cyber security training, don’t get cyber security training. This shocking statistic is from the recent report …
When Do You Need a PIA Amendment? | Episode #078
A Privacy Impact Assessment (PIA) is Good for Business A PIA is part of a regular business process if you collect, use, or disclose personal health information in your healthcare …
How To Capture Patient Satisfaction With CareSay | Episode #077
Subscribe: itunes | Email | | Stitcher | RadioPlayer ‘This call may be recorded to ensure quality control.’ We’ve all heard the recorded message when we call our bank or service provider But, is …
Privacy Awareness Quiz #PrivacyMatters | Episode #076
Subscribe: itunes | Email | | Stitcher | RadioPlayer Privacy Awareness Week (PAW), an initiative of the Asia Pacific Privacy Authorities forum (APPA), is held every year to promote awareness of privacy issues and …
How to Use Audit Logs to Improve the Security of Health Information In Your Healthcare Practice | Episode #075
Subscribe: itunes | Email | Stitcher | RadioPlayer When was the last time that you reviewed your access logs in your healthcare practice? In our policies, procedures, risk assessments, and privacy impact assessment submissions, we indicate the …
How Improved Patient Satisfaction Saves You Time And Money | Episode #074
One of the most difficult questions that clinic managers ask me is if I have any tips to help them work with members of their team who know their job …
Understanding Mandatory Privacy Breach Notification – Data Privacy Day | Episode #073
Healthcare providers, owners, and privacy officers hear about big privacy breaches on the news and they hope it won’t happen to them. It keeps them up at night…because they know …
Fax Received in Error – Is this a Notifiable Privacy Breach? | Episode #067
Subscribe: itunes | Email | Stitcher | RadioPlayer Has this ever happened to you? You are a clinic manager in a healthcare practice. One day, you receive a phone from a healthcare …